Corporate Social Responsibility

As a company operating in 35 countries on 5 continents, with a staff of over 22,000, serving hundreds of thousands of passengers every day, we are strongly committed to corporate social responsibility.

Our group is an industry leader in terms of addressing environmental and social issues linked to travel retail activities.

Below are a few examples of our initiatives, illustrating our active involvement and solid commitment to corporate social responsibility.

Environmental impact reduction

From the early design phase of our architectural projects, our teams constantly strive to find innovative and energy-efficient solutions

Our points of sale, located in open locations, are equipped with latest-generation glazing, employing cutting-edge technology to save energy and control temperature all year long. Our lighting solutions in particular are optimized to save energy through the positioning of light bulbs and the use of luminous materials and light deflectors.

Logistics flows are optimized to reduce our carbon footprint: advanced management of delivery tours and shared procurement management has reduced the number of kilometers traveled.


Food safety

Foodservice is not an industry where corners can be cut

It requires knowledge of highly elaborate production techniques and the ability to recognize quality, as well as familiarity with numerous rules relating to food hygiene and safety.

Rigorous audits are carried out by Bureau Veritas Denmark, an international expert in food safety, to define action plans and targets.

Food safety is everyone‘s responsibility, every operational staff member along with the management team receives training that stresses the importance of the subject.

Product traceability

By 2025, Lagardère Travel Retail will no longer be selling items containing eggs or egg products from battery hens anywhere within its network

This decision is the result of a close collaboration with French charity L214 and The Humane League, an international organization with which we have established a relationship of mutual trust.

Those organizations are committed to reducing animal cruelty, particularly by improving the conditions in which animals are raised. We will soon extend our actions to other categories of sensitive food products and are in the process of assessing the environmental and social performance of our suppliers in collaboration with the independent organization Ecovadis.

Social initiatives

Lagardère Travel Retail Iceland is proud to support various organizations regularly


  • Youth sports activities in Reykjanesbær municipality.
  • Ljósanótt, a cultural and family festival held annually in Reykjanesbær municipality.
  • Samhjálp, organization providing support to individuals who are finding their ways back from alcohol or drug addiction and are faced with social problems. Samhjálp contributes to their well-being and self-reliance

Gender diversity and equality

Lagardère Travel Retail Iceland firmly believes that gender diversity in teams is a performance lever and stimulates creativity

We promote gender diversity and equality at every level of the hierarchy. Our executive management team is equally held by men and women. In 2018 the gender ratio was 39% male and 61% female.


CSR Report from the Lagardère Group